FINDINGS/RECOMMENDATIONS DR. MUHAMMAD SHOAIB SUDDLE, FEDERAL TAX OMBUDSMAN.---This complaint is against arbitrary curtailment of quantitative entitlement certificate and delay in its issuance.
2. The complainant, a leading manufacturer of welded pipes, was issued quantitative certificate No.41-Ind/Sur/2008/08 dated 1-4-2011 for 10,000 metric tons of !Input goods,' that is, 'Hot Rolled Steel Coils/ Strips' valid till 30-6-2011. The certificate was issued after intervention by the Hon'ble Federal Tax Ombudsman. A fresh application for entitlement certificate was filed on 7-7-2011. After eleven reminders between 22-7-2011 and 26-8-2011, a provisional, quantitative entitlement certificate for import of 5,800 tons of input goods in 2011-2012 was issued on 12-9-2011, valid till 30-6-2012.
3. According to the complainant, the belated issuance of entitlement certificate for only 5,800 tons of hot rolled coils/strips is arbitrary, oppressive and bereft of any objective basis. After the entitlement certificate in 2010-201tfor 10,000 metric tons, there was no justification to curtail the entitlement to 5,800 tons in 2011-2012, particularly when the installed plant capacity was 10,000 tons. The complainant also takes issue with the cut-of date specified in the certificate after which the certificate would be rendered useless even if the specified quantity had not been imported. The complainant sees the action as deliberate harassment on the part of F.B.R. Functionaries.
4. When confronted, the Department filed a reply in which it was contended that the Departmental action was justified as a number of fact as like installed plant capacity, the level of imports, production performance, quantum of local purchases and the condition of the economy were considered, as also the requirements of S.R.O. 565(1)/2006 dated 5-6-2006, before the certificate was issued. It was also necessary that the input goods were fully consumed within the specified period and hence the need to specify a cut-of date.
5. Submissions made by both sides have been considered. The Department has not come up with any cogent reason why the complainant 's 10 reminders in rapid succession failed to get a response and why on the eleventh reminder the entitlement certificate was issued for 5,800 metric tons as against 10,000 metric tons for the previous year.
It is understandable that registered persons cannot be given a carte blanche to import whatever quantity that they may wish regardles's of . Their actual need. Imports entail utilization of scarce foreign exchange. But at the same time, the manufacturers cannot plan their production cycle properly when they are not assured a guaranteed supply of input goods,. If they have to face bottlenecks in the supply of essential inputs, it is bound to have an adverse effect on their efficiency and profitability. The Departmental reference to the requirements of S.R.O. 565(I)/2006 as an explanation for arbitrary determination of entitlement is also not correct as the S.R.O. Makes no such stipulation. Nor is specification of a cut-of date backed by any statutory stipulation. However where an industrial unit is seen to be importing input goods well in excess of actual need in a given time frame, on a recurring basis, placement of a restriction would appear to be justified, provided parameters are spelled out clearly and are made known to the registered person.
Findings:
6. The delay in issuance of entitlement certificate and curtailment of sanctioned limit is tantamount to maladministration under section 2(3) of the FTO Ordinance Recommendations:
7. F.B.R. To--
(i) direct the Chief Commissioner to give the complainant a personal hearing with a view to arriving at a just and fair resolution of the issues involved;
(ii) streamline the procedure for the issuance of entitlement certificates and to notify parameters for objective appraisal of a registered person's requirements for input goods; and (i.e) report compliance within 30 days. .