1. Complainant has filed the instant complaint with the accusation that he has purchased a sim of respondent's company with No.0300-7452505 long ago and had been using the same but three year earlier it was blocked and was sold way to another person but on complaint it was again issued in his name. According to the complainant after some time again it was blocked and sold way to another person but on complaint it was again issued in his name. It has been alleged that third time the sim has been sold way to some other person and when he has made a complaint to the official of respondent's company, he was humiliated. Complainant has claimed Rs.100000/- as compensation and agony besides the counsel fee.
2. The complaint was contested by the respondent and in written reply allegation was denied by taking the stand that concerned sim remained in the name of complainant and it was never sold way.
3. Reconciliation proceedings remained unsuccessful whereupon parties were required to produce evidence.
4 Complainant himself appeared as PW1 and supported the complaint by deposing that 3rd time sim was sold to sone person who is resident of Jang and when he has made a complaint his request was turned down and official of respondent also misbehaved, hence he has filed the instant complaint. Disputed sim Exh. "P3" while confirmation letter as Exh."P2" have been placed on record.
5. In rebuttal, there is statement of RW1 Usman Tahir Customer Services Representative of respondent's company Gujranwala office who has denied the allegation opposing that sim remained in the name of complainant till 21-09-10 when it was ported out to Ufone on the request of complainant, Computer Operated Information Exh."R1" to "R3" have been placed on record.
6. Respective arguments of parties have been heard, record perused.
7. Grievance of the complainant is that he sim in his name was blocked and was sold way to some other person and to prove the same, he has got recorded his own statement. On behalf of the respondent side allegation has been refuted and in this regard Computer Operated Information Exh. "R1" to "R3" have been placed on the record. According to Exh. "R2" and "R3" on the request of subscriber Abdul Mughni complainant, the said sim was ported out to Ufone network Exh."R1" is revealing that till the transfer of sim to Ufone network it remained in the name of complainant.
Nothing has been placed on record by complainant in rebuttal. This oral evidence can not be given preference to above mentioned documentary evidence. Complainant has remained unsuccessful in establishing on record that the sim in his name was blocked and was transferred to some other person. As such the instant complaint is hereby dismissed. File be consigned to record room after is due completion.