1. The petitioner/Claimant Rana Rashid Mahmood file a suit under Punjab Consumer Protection Act2005 against the respondent in which he has alleged that he has purchased a Haier split AC from M/S Madina Electronics, Abid Market Lahore which was installed in his house by the company authorized installer M/S Freeze Ways. The AC unit was defective form the very beginning, at one time its motor of the compressor was replaced and then again the compressor gas leaked which was also refilled by the technician of the respondent. The AC unit is not giving proper service despite the fact that the petitioner had, from his hard earned money, purchased the same. The respondent has refused to replace the AC or refund its price. He has prayed that his claim be accepted and he be awarded damages/compensation for mental torture, stress and agony amounting to Rs. 500000/- The respondent was summoned through ordinary means and through courier service. Despite their service, the respondent failed to appear. Therefore Ex-Parte proceedings were ordered against the respondent.
2. Today the Ex-parte statement of the petitioner has been recorded. He as almost reiterated the same facts in his evidence as narrated in his petition.
3. There is no evidence in rebuttal. Under the circumstances I accept the petition of the petitioner/Claimant.
4. It is ordered that the respondent shall refund the amount of Rs.25500/- the price of the AC split unit and Rs 1000/- Installation Charges and the petitioner shall return the AC split unit to the respondent. The respondent is burdened with cost of Rs.20000/- and the Lawyer's fee amounting to Rs. 5500/-. The claim of the petitioner is decreed for a total amount of Rs. 52000/-(Rupees Fifty Two Thousands Only).
5. File be consigned to record room after due completion.